Shipping policy

SHIPPING POLICY

At Atlas Chrono, we are committed to providing a reliable and secure shipping experience for all customers across Europe and internationally where available.

1. Order Processing

All “Ready to Ship” orders are typically processed and dispatched within 48–96 hours after payment confirmation.

Orders are processed during business days only (Monday to Friday, excluding public holidays).

Please note that processing times may be extended during peak periods, promotional campaigns, or due to unforeseen operational circumstances.

2. Delivery Times

Once dispatched, estimated delivery times are generally:

Europe: 5–10 business days
International destinations: 7–15 business days

Delivery times may vary depending on:

Destination country
Customs clearance procedures
Courier operations
Seasonal demand or force majeure events

Estimated delivery times are provided for guidance only and are not guaranteed.

3. Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor the delivery status of your order.

Please allow some time for tracking updates to appear after dispatch.

4. Shipping Methods

We work with trusted international courier and logistics partners to ensure secure and efficient delivery.

The selected carrier may vary depending on the destination, shipping method chosen, and operational availability.

5. Shipping Costs

Shipping costs are calculated at checkout based on:

Delivery destination
Package size and weight
Selected shipping method

From time to time, Atlas Chrono may offer free shipping promotions, which will be clearly displayed on the website or during checkout.

6. Customs Duties & Import Taxes

For deliveries outside the European Union, customs duties, import taxes, and local handling fees may apply depending on the destination country.

These charges are the responsibility of the customer and are not included in the product or shipping price unless explicitly stated.

Atlas Chrono is not responsible for delays caused by customs clearance procedures.

7. Packaging

All products are carefully inspected and securely packaged to ensure they arrive in excellent condition.

Each watch is shipped in its original presentation box with additional protective packaging for transport security.

8. Multiple Item Orders

Orders containing multiple items may occasionally be shipped separately depending on stock availability and fulfillment location.

If this occurs, separate tracking numbers may be provided for each shipment.

9. Address Accuracy

Customers are responsible for providing complete and accurate shipping information at checkout.

Atlas Chrono shall not be held responsible for delivery delays, failed deliveries, or additional costs resulting from incorrect or incomplete address details provided by the customer.